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Utility Services
The Utility Billing Division is responsible for billing and receiving payments for water, sewer and residential garbage service (the City of Longwood may only provide a portion of these services depending on the location of the property). We also provide meter reading and handle inquiries about the utility services provided. You can reach our office Monday-Friday from 8 a.m. to 5 p.m. at 407-260-3470, prompt option 1.
Starting New Service
Setting up a new account will require you to fill out an application and place a deposit on the account. Applications and deposits for service received before noon will be turned on that same day, deposits for service after noon will be turned on the next business day.
•The residential deposit can range anywhere from $50 - $100, depending on the
services provided.
•For each new account, there is a $15 set up fee required.
•Services we provide are water, sewer and residential garbage pick up.
Rates
Click here for Water, Sewer, and Garbage Rates.
Billing
Bills are mailed or made available through the website on the first (1st) of each month. Payments are due by the 15th of the month. All payments received after the due date will be assessed a late fee of $5 or 10% of the bill, whichever is greater. Standard returned check fees apply ($25 for checks under $50, $30 for checks greater than $50 but no greater than $300, and $40 if the value exceeds $300 or an amount of up to 5% of the face amount of the check).
Paying Your Bill
Bank Drafting is available. For more information and to register click here.
Click here to make your payment, if you are registered for online bill pay.
Click here if your need to register for online bill pay.
Phone Mail
407-260-3470,prompt option 1 Utility Billing Division
Monday-Friday 8:00am-5:00pm City of Longwood
P.O. Box 520548
Longwood, FL 32752-0548
Customer Service Drop Box Payment
155 W Warren Ave. Located on the west side of the building,
Longwood, FL 32750 underneath the drive-through, and
Monday-Friday 8:00am-5:00pm between the Finance Building and City Hall.
To Stop Service
To cancel utility service, click here. Please provide 24 hours notice.
Solid Waste Services
Click here for information regarding garbage collection in the City.
Setting up a new account will require you to fill out an application and place a deposit on the account. Applications and deposits for service received before noon will be turned on that same day, deposits for service after noon will be turned on the next business day.
•The residential deposit can range anywhere from $50 - $100, depending on the
services provided.
•For each new account, there is a $15 set up fee required.
•Services we provide are water, sewer and residential garbage pick up.
Rates
Click here for Water, Sewer, and Garbage Rates.
Billing
Bills are mailed or made available through the website on the first (1st) of each month. Payments are due by the 15th of the month. All payments received after the due date will be assessed a late fee of $5 or 10% of the bill, whichever is greater. Standard returned check fees apply ($25 for checks under $50, $30 for checks greater than $50 but no greater than $300, and $40 if the value exceeds $300 or an amount of up to 5% of the face amount of the check).
Paying Your Bill
Bank Drafting is available. For more information and to register click here.
Click here to make your payment, if you are registered for online bill pay.
Click here if your need to register for online bill pay.
Phone Mail
407-260-3470,prompt option 1 Utility Billing Division
Monday-Friday 8:00am-5:00pm City of Longwood
P.O. Box 520548
Longwood, FL 32752-0548
Customer Service Drop Box Payment
155 W Warren Ave. Located on the west side of the building,
Longwood, FL 32750 underneath the drive-through, and
Monday-Friday 8:00am-5:00pm between the Finance Building and City Hall.
To Stop Service
To cancel utility service, click here. Please provide 24 hours notice.
Solid Waste Services
Click here for information regarding garbage collection in the City.
Utility Billing Will be Closed
May 17th
from 8:00-9:30 AM
We apologize for any inconvenience. Payments can still be made online at longwoodfl.org, by phone at 844-611-4017, or in the drop box located on the side of the building.
If assistance is needed immediately and cannot wait until 9:30, please contact us at 321-388-3980.