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Our current rate structure and customer service information are detailed below.
If you have any questions, please call the Utility Billing Department at (407) 260-3470.
Garbage Collection
The City of Longwood provides garbage collection to all residential homes located within the city limits. The service area is divided into three sections. Each area has its own collection schedule.
- Garbage Company: Waste Pro 407-774-0800
- Yard trash is collected on Wednesday city-wide. Please place your trash on the curb prior to 7am for collection.
- Holiday Pick-up Schedule: Collection will not be made on Thanksgiving Day, Christmas Day and New Years Day. Collections that would normally occur on these holidays shall be rescheduled on the next regularly scheduled collection day. Recycling collections shall be rescheduled to coincide with the next regularly scheduled solid waste collection day.
- Rates:
Curb Side Service: $16.66
Side Yard Pick-up: $26.95
Handicap Service: $16.66 (Must provide doctor's note)
Water Service
Base Rates:
Residential Base Rate, per month (0 consumption): $4.50
Commercial Base Rate, per month (0 consumption):
3/4 inch meter: $4.50
1 inch meter: $11.25
1-1/2 inch meter: $22.50
2 inch meter: $36.00
3 inch meter: $67.50
4 inch meter: $112.50
6 inch meter: $225.00
8 inch meter: $360.00
Volume Charges:
1 - 10,000 gallons, per thousand: $1.00
10,001 - 20,000 gallons, per thousand: $1.15
20,001 - 30,000 gallons, per thousand: $1.30
30,001 - 40,000 gallons, per thousand: $1.45
Over 40,000 gallons, per thousand: $1.60
Wastewater Service
Residential Rates
Base Rate, per month (0 consumption): $3.30
Volume Rate:
0 - 15,000 gallons, per thousand: $1.80
15,001 - 30,000 gallons, per thousand: $2.10
Above 30,000 galoons: No Charge
Commercial Rates
Base Rate, per month (0 consumption):
3/4 inch meter: $20.00
1 inch meter: $50.00
1-1/2 inch meter: $100.00
2 inch meter: $160.00
3 inch meter: $300.00
4 inch meter: $500.00
6 inch meter: $1,000.00
8 inch meter: $1,600.00
Volume Rates:
0 - 25,000 gallons, per thousand: $3.20
25,001 - 50,000 gallons, per thousand: $3.60
Over 50,000 gallons, per thousand: $4.20
Service Fee
Initial Connection Fee: $15.00
Reconnection for Non-Payment: $30.00
Accounts with past due charges will automatically have service disconnected.
No further notice will be given.
Take advantage of these customer service conveniences:
- Office hours are 8:00 am - 5:00 pm, Monday - Friday.
- We accept Mastercard and Visa
- We now offer Bank Drafting automatic deduction from checking account for monthly billing.
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