Citizen Request Management System

The City of Longwood has created an online citizen request management system to assist you with City related service requests and general information. If you prefer not to submit your issue electronically you may call us at 407-260-3440 from 8 a.m. to 5 p.m., Monday through Friday (excluding holidays). We look forward to hearing from you.

If you would like to provide your email address you will obtain status updates related to your request. However, if you choose to provide your email address please be advised under Florida law email addresses are subject to public record disclosure. If you do not wish to provide your email address you may call back at a later date to inquire on the status of your service request.
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Create a Service Request

Create a request for a service such as a pothole repair, missed garbage, broken garbage toter, or abandoned vehicle. View Instructions for Entering a Service Request (PDF).

View Knowledge Base Information

Access general information such as how to initiate utility service, how to reserve the Community Building and much more.